Your park mapcan show live location

Payments are handled by Creem, our payment provider. After you pay, Creem emails you an electronic receipt with a link to its portal. There you can add your Tax ID / VAT number, company name and address, then download the receipt again as a PDF for your records. Before filing the expense, we suggest checking with your accountant about the rules for software bought from abroad.

By credit card online, once a year. The plan renews automatically; stop renewal at least 30 days before the renewal date.

If you are not satisfied, you get a full refund within 15 days of payment.

No. Just upload your current guide map file. The map is not modified; the blue dot sits right on top of it.

Not always. When we receive your guide map, we first check whether it can be located accurately. These usually cannot be done, or the position would be too far off:

• Maps not drawn to real positions, such as facilities laid out as a list, cards or a mind map.
• Illustrations with heavily distorted scale, such as greatly compressed distances, or areas drawn at very different scales on the same map.
• Too few landmarks to match, such as large forests or lawns with no junctions, buildings or bridges to use as reference points.
• Images too small or too blurry to see paths and landmarks clearly.
• Places where location is relied on for safety, such as hiking trails.

If you have a version with more accurate scale, such as a site plan, or a higher-resolution original file, please send it too and we can work from that instead. If the map is not a good fit, we will tell you directly.

During the discounted year, you agree that we list you as a partner using your brand name and logo, only in the partner section of our homepage (your guide map is not shown). Any other promotional use needs your prior written approval. From year two, you can email us anytime to be removed. If you prefer not to be listed, pay the full US$590 without the discount.

Your plan includes two free map updates per quarter: send us the new guide map and we realign the coordinates and spots. If the new map has exactly the same legend and resolution as the old one, it does not count toward the two.

No. They scan the QR code and it opens in their phone browser.

You can choose from 12 languages: Traditional Chinese, English, Japanese, Korean, Simplified Chinese, Thai, Vietnamese, Indonesian, Malay, French, German and Spanish. Each park picks up to 10, in any order, and the first one is the default language. Spot names, descriptions and opening hours are translated automatically into the languages you pick. Automatic translation will not always read the way you would write it, so you can edit the text in any language directly in the dashboard.

No. Location is computed only on the visitor's own phone. We only learn whether they're inside the park, never where they are. Beyond that, we count anonymous opens, spot taps, map interactions, language and how the map was opened.

It uses the phone's GPS. Outdoors in open areas, it is usually within a few meters, and the circle on the map shows the current accuracy. GPS is for reference only and is not suitable for emergency rescue.

They will not lead to an error page. After termination, the URL redirects to a website you choose, such as your official website.